Rank and Level does not send a notification to the chat about a level change

I have these settings and I don’t know why the bot isn’t notifying me in chat about the level change. Can someone tell me where to look for the problem?

A friend of mine also uses this bot. It works for him, but not for me, even with the same settings. What have I broken? Please help.

Hello

If you scroll down the configuration page “Ranga & Poziom” , you will find “Level up” with an option “Minimum required level”. You should check if this option is enabled and if the requirement level is correct.

I hope it will help you.

I have it set like this, the levels are in the table but there is no notification in the chat that someone has advanced to the next level and I am trying to set it

I have a question: is it possible to reset all statuses for viewers and if so, how?

Hello,
I think your configuration is too restrictive.

Try increasing “Maksymalne opóźnienie” (Maximum delay), for example to 30 minutes, or disable “Wyklucz AFK” (Exclude AFK).

To reset the levels, simply go to the bottom of the page and click on “Zresetuj poziomy” (Reset levels).

AFK exclusion was always on and I had the delay set to 10 minutes, I changed it to 20. We’ll see what the result will be because, to be honest, a friend of mine sent me screenshots of the settings, he has the same thing as me and it works for him, i.e. the bot sends a notification about gaining a level, but not for me, and why?

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