Problems with Certain Sound Commands

English Help & Support
1

Hello Team,
Im having issues with about half my sound commands while half of them work and i cant seem to figure out why.

The configuration for all of them are the same but only a few play with the notification area open.

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I have the activation criteria set to live and offline as well and the notification area is open

Even the sound notification uploaded file plays fine https://datas-01.wizebot.tv/files_upload/global/540854/cmd_1054260/5edad8ef8dd8d.wav

But when You use the command nothing happens. I have about 12 sound commands with about 6 working. Any ideas?

2

Hello,
According to the first checks, the problem comes from the encoding of the sound file.

It is preferable to use MP3 as a format to avoid coming across WAV files that cannot be played on a browser.

The MP3 file also makes it possible to have a smaller and better quality file :slight_smile:

You can easily find online WAV to MP3 converters.

3

ahh thank you i will try that now. Appreciated!

That Worked. Again thank you!

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