Notifications don't FIRE UP on Twitch tchat

Dear Customer Support,
I trusted Wizebot with a Premium account and subscription, and yet notifications are having a TOUGH time being accurate : firing in different timestamps, and SHOWING UP. It is a shame to have notifications disappearing randomly and having members of the community being confused with the lack of communication CAUSED by this.

Please get back to me ASAP and suggest a recovery or an update.

thank you, and I hope you guys will FIX or get back to me as soon as you read this.

Best regards
Our Road To Freedom

Hello,
Without details, it will be difficult to help you:

  • Which notifications are affected?
  • Can you provide a screenshot and / or a time & minute of the problem?
  • What is the name of your channel?