Wizebot not showing me my unfollowers and unsubscribers

I just started using it a week or 2 ago it was going great can see who follows and unfollows me which i like so i can unfollow the person back im not supporting someone who doesnt support me. Now its saying you dont have permisson to access this information. Im confused because it had no problem before and it still shows my followers jist not the unfollowers.what can i do to fit this

If the page shows unauthorized access, you have enabled the "Block the list of “Unfollowers” and “Unsubscribers” option.

As announced during activation, it is impossible to unblock these pages. The support also cannot do it.

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