Auto ban not working well since a week

Since a week I have a lot of bot coming on my channel posting always the same message starting with “Cheap viewers on” followed by a random url that is not detected.
I have to ban them by hand when I saw them but it’s almost one per hour and it’s really disturbing. How can I fix this ?

Hello,
What’s the name of your channel?

I’d also need the exact date and time of one or more of the messages in question :slight_smile:

My channel’s name is jaeryphilo, and the last message was around 16h15 by decoratedhusband

I just had a new spam around 18:00 by cardboardcorpse

The problem is as follows:

These are messages that are flagged by Twitch as “suspicious” (multicount already banned).

The flux is not the same as for normal messages, which is not included in the treatment of normal messages.

We’ll look into at least including these messages in the protections :slight_smile:

Ok I hope you’ll find something soon because it’s really anoying…

The messages in question will now be taken into account by the protections!

1 Like

Great thank you ! I’ll come back here if I have another one not modarated to let you know.

Ok it’s working I had several messages like before but this time they were banned ! Thank you !

1 Like

This topic was automatically closed 5 days after the last reply. New replies are no longer allowed.