Paid for premium | then did changing to my account now gone

so im new to wizebot but not to streaming as ive been since 2019
paid for the subscription have my invoice was editing something then decided i didnt want that and somehow someway my premium is gone off my acc… id rather not have to buy another month

Hello,
Can you tell me / rephrase your problem?

Your account is currently a premium account, what’s the problem? :slight_smile:

i paid for my premium then somehow disappeared and then spent another 5$

i have proof of purchase twice i can sent proof of payment from both occuring times of buying premium

Hello,
I think I’ve identified the problem,

Why did you completely delete your WizeBot account after subscribing and then recreate another one?


Send me in private message (@dere011), the invoice number of the first invoice for confirmation.

Normally a refund is impossible, especially for a deleted account, but we’ll make an exception.

This topic was automatically closed 5 days after the last reply. New replies are no longer allowed.