Help access Wise AI bug

English Help & Support
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1

Hello,

I encountered a small issue after requesting access to Wise AI Assistant. I saw that my request was suspended, so I refreshed the page to check for any updates, and now I see the message: “Did you recently cancel a request?”
I refresh the page every day to see if I get access, and today when I refreshed, I saw this kind of message. Is this a bug? An error?
Now do I have to wait again to submit another request and then wait even longer for a chance to get access?

Would it be possible to fix this?

2

Still not possible to submit the request again? Would it be possible to fix this so I can submit the request again, please?

3

Still no update?
Coming back later endlessly, every day the same message — it feels like I can’t even submit a new request, even though I subscribed just to finally try this new feature, as a user coming from a much less interesting system…

4

Hello,
Please be patient! :slight_smile:

The “cancellations” of the “cancellations” are done in waves, just like access.
A wave took place earlier today, so you should request access again.

Be careful not to cancel the request again (or that someone with access does so)

5

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