Twitch points integration events (twitch_pts) are not delivered anymore

English Help & Support
1

Hello all,
I developed an overlay for my stream, with some custom code connecting to your APIs via websockets. Yesterday I changed my twitch password and reconnected to wizebot but now my code is not receiving twitch points integration events (twitch_pts) anymore. Other events, such as cheer or follows, are working fine.

What I tried:

  • deactivate/reactivate twitch point integrations in the panel
  • renewed my wizebot API keys
  • created a new redeem with a new WB{…} code and a cooldown

But no success so far.

If you have other ideas to try, it would be very useful to me :pray:

2

Hello,
When changing the password, it is necessary to link all the authentications again.

A delay is present after this operation, the time for the “connections” to be made between Twitch and us.

Is the problem still present at this time?

3

Hello,

The problem was still present when I retried last saturday, but I tested right now and everything seems to work just fine :tada:

Thanks !

4

This topic was automatically closed 5 days after the last reply. New replies are no longer allowed.