Host widget not playing

Hey, I’ve got my host widget setup, but I can’t get it to play on stream when I get a host, but the text notification still shows. Am I missing something?

The media you have set on the alert is not correct.

What is its type (extension) ?


The current media I have set as the alert is an MP4 file

MP4 was not officially accepted for uploading to widgets, we lifted the restriction.

Try to upload your MP4 again.

It is important to pay attention to the file size, avoid too big file.

Thank you for your help, I will give that a go now

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